Customer Comments 

C Chadwick. 8/9/10

Hi Jools
As promised please find piccies of the beautiful chandelier I bought from you.
It looks gorgeous

Thank you very much

V Carpenter. 9/9/12

Dear Jools
Sorry for this late message but just wanted to say I am thrilled with the bookcase.
Thanks very much

J Turner. 10/12/12

Dear Jools,
Just to let you know that i received my cabinet today and i love it!  I have had for over 30 years dark mahogany furniture and to say i was sick of it would be an understatement. It's all beautiful furniture, solid wood but the time had come for a complete revamp! I am buying shabby chic furniture bit by bit or as the funds will allow!  I found your website in a sunday supplement and so glad i did. I have put you on my favourites and look at the website most evenings for inspiration and have seen a couple of more "bits that i need" (want!!)  so will definately shop with you in the near future.
Thankyou Jools for the updates on my order and the super quick delivery. I have no qualms about recommending your website to my friends. Here's to many more years (God willing!) of shopping for your gorgeous furniture. I'm one happy customer!  Many, many thanks Jools.

S Levene. 11/9/12

Hi Jools,
Just wanted to say a big “thank you” for the excellent service you have given me it is really appreciated how you dealt with my mix up with the order!
The unit looks  great and I’m really happy with it.
Thanks again.

K Yorke. 12/18/12

The head boards look wonderful! Thank you,


A Thorpe. 10th feb.

Dear Jools,
It's here and it's put together and it's AWESOME! Lovely delivery gent too! I've attached pictures so you can see how fab it looks! Thank you!!

J Plant. Feb 14th.

Hi Jools
Just wanted to drop you a line about the furniture that was delivered today - its lovely and I'm really happy with it.
lso I wanted to let you know how pleased I was with the delivery company. They were very helpful and delivered at a time that was suitable for me - which is so hard to find nowdays. They unpacked and checked the furniture and I was all done and set before 7.30 this morning so I could go to work no problem.
Really happy with it all and will def be using your site again!
Many thanks.

P wilkins. Feb 16th.

Thank you, Very pleased with the item, All came good in the end would use your website again and recommend to others, Fab all round service !

J Lewis. Feb 26th.

Hi Jools
Unit has been delivered thank you for changing great customer service will be using your company very soon.

P Stride. Feb 23rd.

Hi, it’s arrived. Thank you so much….I love it!

J Lewis. March 2nd.

Hi Jools
Thought you might like to see your lovely things in situ , couldn't be more pleased thanks again John

Annette. March 11th.

hi the unit came. fantastic !!!!!! i love it, thank u xxxx

A Donaldson. 3rd June.
Dear Jools,
We have received our order, and are very pleased with the product and total customer service and contact.

Andy and Vanessa

N Maitland. 17th June.

I'm delighted with my Union Jack coffee table & your courier service was excellent what nice
Friendly delivery guys .


D Vacani. 20th June.

Hello jools, 
Our order (number 1176) arrived as expected today the 20th June 2013.
We are very pleased with the quality of the product.
Thank you for your courteous service.
My regards
D Vacani.

I Woodfall. 26th June.

Hi Jools,

Chair delivered yesterday one delighted Niece she loved the chair.
Many thanks for your efforts in getting the delivery organised.


L Baker. 2nd August.
Good afternoon Jools,

Just received my chaise and would like to say I am delighted with it.
Thankyou for your service which has been first class from beginning to

Kind regards
L Baker

E Jenkins. 14th August.

Hi Jools
Thank you for my gorgeous chandelier it's perfect!

P Metcalfe. 22nd August.
Dear Jools,

Thank you so much for the prompt delivery of my beautiful chair.  The quality is excellent and it enhances and is the finishing touch to my bedroom.

I wish you continued good fortune with your business - you deserve it.

G Logan.  22nd September.

Hi Jools

I got my chair on Friday, and I love it, thank you.

T Hull. 18th November.

just a note to say i absolutely love the Chest of silver embossed draws i brought
 from you & cant wait until you have the dressing tables back in stock, 
ill will be ordering one asap....great service, thank you x

P Roberts. Dec 7th.

Hello Jools,
Just wanted to say the chairs I purchased from you last month are just as fabulous as they were when they arrived and look stunning in the bedroom. 
Everybody admires them and I couldn't fault the service given and your helpful delivery men. Thanks so much!

J Hesketh. Feb 6th.

Hello Julie
Thank you again for the discount, the sofa and chair arrived this week and I absolutely love them. Have recommended scoutabout to loads of friends too!

J Gaughan. 25th Feb.

Hi would just like to say I got my mirror and I am delighted with it. Thank you so much.

Susan T. 1st April.
Speedy refund without quibble after I mistakenly bought the wrong product. 
A very professional approach - would certainly recommend Scoutabout to others 
and buy from them again myself.

C Siebert. 2nd April.

Hi Jools. I have just returned from a visit to Glasgow to see my gorgeous new dressing table and stool. They are going to look amazing in our new bathroom when it's completed. Thanks very much!

T Brown. 25th April.

Received my order this morning & just wanted to thank you for not only a beautiful product but also prompt delivery. 
I will definitely be purchasing more items from you in the future.

M Swain. 28th May.

Hi there, 
Just a quick thank you. The items were delivered today and thanks to the understanding of your delivery man, was taken in by neighbour. I was delayed and not in at the time. 
I have to say the pieces of furniture are lovely and sit very well in the room. 

S Key. 3rd June.

Hi Jools,

My order just arrived. Looks amazing. Driver helped me to unpack also.
Best wishes,

J Coyle. 9th June.

Hello to Jools......

Just to confirm the safe delivery of Order No. 2253:

We are both so pleased with our purchase, and your

“Speedy” delivery service to Scotland:

Thanks again, we will continue to browse your website,

to view your latest furniture ranges:

Best regards.....

Mr Mistry. 18th June.

Hi Jools,
We have now received the chest of drawers and are very pleased with them.  Thank you for your service and we shall keep an eye on your website for other items!
Thank you kindly.

Mr N Lopez. 30th June.

Hi Jools,

Lovely chest of drawers! Thank you for your prompt response to my queries .
All the best!

Norberto X

T Tolley. 24th July.

Thank you for the excellent service , love my console arrived on time ,, thank you

Mrs S Okes-Voysey. 11th August.

Thanks for excellent hassle free service. Delighted with the item

Mrs A Thompson. 3rd September.

HI Julie
Our Mock Croc cabinets arrived a day earlier than we expected and we are delighted with them.
Hope  we will be able to do business with you again.

M Diamond. 28th December.

Hi jools just wanted to thank you for the fab display unit you sold me for a Xmas present for my daughter
she loved it and the small photo frame you added was so kind. kind regards.

T Geachy. 15th Feb.

Hi Jools,

Just wanted to say thanks again for everything! The whole experience, from start to finish, in getting my Haarlem sideboard has been fab! The delivery guy planned to come on Friday 4pm, but was delayed so came Saturday morning instead....on his day off, much appreciated.

Now I've found you, I'll definitely return, and recommend.

Thanks again!

J Holmes. 8th April

i just wanted to thank you for a great service when buying from you.  Delivery was quick and the guy unpacked the mirror to make sure all was ok before he left.
Jools replied to all my emails quickly.  
My mirror was absolutely fantastic and great value.

S Smith. 10th April

Hi Jools 
The chair was delivered this morning
On time. My daughter and I love it.
Thank you

J bonser. 11th April

many thanks jools, i love my dressing table, stool and mirror, and set of 
drawers there beautiful, (moc croc) you packed them very well for transport. thank you very much, if i need anymore il let you know.


M Perko. 13th April

The mirror is safely at our home. It is beautiful!!!!
Thank you so much.

M Perko. 13th April.

And I forgot to write yesterday, that THANK YOU FOR VERY GOOD CUSTOME SERVISE!!!!! It was perfect!

J Barber. 24th June.

Hi Julie,
Chairs arrived perfectly on time.I am really pleased with them.Thank you for all your help in getting them to me so promptly.

S Wires. 26th August.

Hi Jools

Just received my delivery. Thank you absolutely gorgeous chair for my daughter . Great service 

M Davidson. 25th August.

Hi  Jools

Table arrived safely, in one piece and looks good - or will do when I put it together!!!  Your driver did warn me about not tightening the drawer know too much - so will watch out for that.   

Very pleasant drivers by the way, its nice to deal with people who are obviously enjoying their work and are smiling, friendly and helpful!!!

Thank you for going the extra mile to get it here.

Regards Margaret

J Travers. 25th September.

just received my new hall table ,thankyou its brilliant,very quick delivery once again thanks, jude 


M Walker. 26th September.

Amazing piece of furniture and EXCELLENT service.  My new go to store.  Many Thanks

Mrs J Saunders. 18th October.

Absolutely delighted with my fabulous chandelier and it arrived in good time with fabulous service too!

Thanks so much!

R Ayres. 17th December.

Received my delivery and I love love love them! Thank you so much will be ordering some more bits from you just after Christmas.
Thanks again! 

Miss T Murray. 6th February.


I would like to say Thank you to Jools for the lovely cabinet for my daughters room.

Delivered as promised even though she had suffered a fire!!! The delivery drivers were courteous and helpful and it was a very large piece. I would not hesitate in recommending this lovely shop.
Thank you. Regards, Tracey.

A Howlett. 6th February.

Hi Jools

Just to let you know, the dressing table is lovely.  I'm really pleased with it and have had loads of compliments already.  Thanks very much.

M Pugh. 17th February.

Received the mirror last night – really lovely and the courier was very good as well. Really pleased – thank you.