Furniture Care and Information
Product Descriptions and Disclaimer
Scoutabout Interiors sources and sells unique and interesting pieces from around the world. These are not mass-produced factory-made items, and as such, have individual variances within each piece, as follows:
WOOD: Wood furniture is designed to highlight the natural beauty of the wood and thus can often feature natural and distinctive features such as knots and grain shading. These natural features can vary from product to product, and indeed within components on the same piece. Thus, no two pieces are identical. The unique properties of wood should not be mistaken for flaws. Typically, each piece will have a slightly different grain pattern, with variation in colour shading and grain likely between different products and within the same product. Distressed wood often features small splits will add to the character of the piece, and are a normal feature of all natural wood furniture.
Timber is a natural product and will have small knots, burrs and inconsistent grains. These occur when the tree grows in the forest, and may still be visible in even the most meticulously selected timber - this should not be seen as a blemish but the proof of the highly individual nature of this fine material.
Timber will continue to expand and contract throughout the year and will acclimatise to its surroundings; slight movement between panels and hairline cracks within the grain will occur. This is totally natural and is expected from a natural material such as timber e.g hairline cracks in the grooves or slight movement in panels or joints are commonplace.
All timber surfaces will change colour and mellow over time. New furniture will initially vary in shade from items that have been previously purchased with the same finish. Colour variance between solids and veneers may be visible; every effort is made to reduce this variance in the manufacturing process.
Some furniture may use filler to reduce visibility of joint lines, decorative and common veneers are curt on a precise rotary lathe, they are extremely delicate and may have holes where small pieces have become detached, this is overcome by a matching filler applied as the veneers are laid, this is a normal process in furniture making.
Furniture finishes can vary, some ranges of furniture may require an antiqued look. The surface of this timber will be purposely dented, scratched and left rough, this completes the loo of the furniture and adds another completely unique element to your furniture.
Each piece of furniture is unique and will not be identical to the rest of the pieces in the range. Not one piece of timber is the same, it’s your own personal piece.
MIRRORED ITEMS: These have small gaps between the cut corners, which allows for the natural expansion and contraction of the wooden body that can occur due to fluctuating temperatures. By avoiding exposure of your furniture to excessive heat e.g. it in front of a radiator, you can help to avoid cracking. Glass or mirrored panels should be cleaned using a non-solvent based glass cleaner and a soft cloth, avoiding contact with wooden or painted sections.
GLASS: Glass items are never completely identical, with minor variances such as air bubbles, hand tool marks, pattern and colour irregularities. Each of these is a sign that a skilled human hand produced the glassware, rather than a machine. Shapes, sizes and colours can vary from piece to piece. This is the nature of the product.
METAL: Metal items are typically hand-crafted or hand-finished. It is thus normal for colour to vary, and for slight imperfections to be visible. This adds character and authenticity to these pieces.
CERAMIC/POLYRESIN: These can vary slightly in shape or size, and may show firing marks, craze lines or glaze bubbles. This is the nature of the production process and is not a fault.
STONE FINISHES: Finishes such as marble and granite (including composite marble/stone/high gloss finishes) may differ in colour and veining from item to item. We can thus not guarantee that the finish on any given items will be exactly as pictured. High-Gloss furniture is not scratch proof, so the use of coasters and placemats is recommended to minimize scratches and maintain the original finish.
FABRICS: Fabrics, including PVC, are not guarantee their colour fastness, fading, wearing quality, and durability over time. Some fabrics will change with age and exposure to sunlight, or show adverse reactions to various environmental conditions. In addition, leather items may show variations in the sheen and texture, including wrinkling and natural marks, due to the variances in the original leather, and the natural dying and tanning processes.
PLASTIC: Plastics may vary slightly due to the variation of the polymers and the fabrication process.
WALL ART PAINTINGS: Due to the hand applications of materials and natural variation of the canvas, finishes are not guaranteed to be a perfect match, with imperfections or variations in the colour and tone occurring naturally. In addition, small indentations in the paint are perfectly normal.
BEADS & GEMS: These are added by hand. There may be loose gems/beads in the packaging. Please handle with care as rough handling may cause the beads/gems to fall off.
Caring for your furniture.
Please do not use abrasive cleaners or silicone-based products on your furniture as this could damage or alter the surface.
Always use mats and coasters with cork / felt backing when placing hot items on the surface of your furniture. Avoid mats and coasters with plastic / rubber backs / feet - they can leave un-reversible marks on the surface over time.
Any liquid spilled onto the item should be cleaned up immediately using an absorbent cloth. Please ensure the surface is completely dry.
Never use sharp items on the surface of the product; knives and utensils may damage the surface. It is advisable to place a mat under paper when writing.
Never overload an item such as a shelf that may be beyond what the shelf may reasonably hold.
Please do not sit or place an amount of weight onto the edge of a tabletop as this may cause the table to tip.
Never attempt to lift heavy furniture on your own, Furniture should be emptied before moving, and should never be pushed along on its legs or legs leant on at an angle, this will cause joint damage. Always seek assistance and wherever possible please dismantle any heavy items before moving them to a new location.
Please periodically tighten bolts and screws on all self-assembly items, as these may work loose over time. Furniture placed in conservatories or next to a window may change colour due to sunlight.
Your furniture will endure most temperatures in your home, but it is recommended that placing it next to a heat source such as a fire or radiator is avoided. This is particularly recommended as the heat may cause timber to warp, crack or split.
Measurements are to the nearest 10 mm and the points are taken at the widest/largest point on the item, and please bear in mind that handmade furniture is exactly that, and not every piece will be of an identical size.
Pictures are all taken with a high resolution camera, however, colour is affected somewhat by the amount of available light when the image is taken. Attempts to minimize this are taken and products featured are what you would expect to see if you visited the items in storage.
As the furniture featured on this as it is handmade, different batches may vary in colour. Scoutabout Interiors will not be liable for any such variances. Your personal computer settings also affect the picture slightly as all monitors have different attributes and quality inefficiencies. Please bear this in mind.